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First 5 California
Kit For New Parents
Free early childhood materials
A First 5 California Program · Free for California Residents

Privacy Policy

Your privacy is important to us. This policy explains how the Kit for New Parents program collects, uses, and protects your personal information.

Effective:

The Kit for New Parents program is operated by the California Children and Families Commission (First 5 California), a state agency. This privacy policy is provided in accordance with the California Information Practices Act (Civil Code § 1798 et seq.), the California Consumer Privacy Act (CCPA), and other applicable state and federal law.

Information We Collect

When you request a Kit for New Parents, we collect the following personal information solely for the purpose of fulfilling your request:

Contact & Delivery Information

Name, mailing address, email address, and phone number — used to ship your kit and communicate about your order.

Household Information

Language preference and county of residence — used to select the correct kit version and route your order.

Technical Information

IP address, browser type, and pages visited — collected automatically through standard web server logs and used only for security and performance monitoring.

How We Use Your Information

We use the information you provide only for the following purposes:

  • Fulfilling and shipping your kit order
  • Sending order confirmation and status updates
  • Responding to questions or support requests
  • Improving program delivery and measuring reach
  • Complying with state reporting requirements

We do not sell, rent, or share your personal information with third parties for commercial or marketing purposes.

California Consumer Privacy Act (CCPA)

As a California state agency program, we are committed to transparency about your data rights under the CCPA (Civil Code § 1798.100 et seq.). California residents have the right to:

  • Know what personal information we collect and how it is used
  • Access a copy of the personal information we hold about you
  • Delete personal information we have collected, subject to certain exceptions
  • Correct inaccurate personal information
  • Non-discrimination — you will not be denied service for exercising your privacy rights

To submit a privacy request, contact us at parentkit@first5.ca.gov. We will respond within 45 days as required by law.

Information Practices Act

Under the California Information Practices Act (Civil Code § 1798.17), you have the right to review personal information maintained about you by this agency. To make such a request, write to:

Privacy Officer
First 5 California — California Children and Families Commission
2399 Gateway Oaks Drive, Suite 120
Sacramento, CA 95833
parentkit@first5.ca.gov

Data Retention

Personal information collected through this program is retained only as long as necessary to fulfill the purposes described in this policy or as required by the California Secretary of State's Records Retention Schedule and other applicable law. Order records are generally retained for a minimum of three (3) years.

Security

We implement reasonable technical and administrative safeguards to protect your personal information from unauthorized access, disclosure, or loss. This website uses HTTPS encryption for all data transmission. Access to personal information is restricted to authorized staff with a legitimate program need.

Children's Privacy

This website is not directed at children under 13. We do not knowingly collect personal information from children under 13 years of age. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

Changes to This Policy

We may update this privacy policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of this website after any changes constitutes your acceptance of the updated policy.

Contact

Questions about this privacy policy or your personal information may be directed to: parentkit@first5.ca.gov or by mail to the address above.